CASE STUDY

Santa’s Wonderland

2025

A Decade of Christmas Magic

Sector

Events, Entertainment, Family Experience

Impact

Santa’s Wonderland enjoys sustainable growth year after year, consistently selling out sessions, generating statewide anticipation, and boasting a brand that commands both cultural relevance and commercial success.

Scope of Engagement 

Strategic Planning, Creative, and Brand Evolution; Brand Tracking; Customer Experience Benchmarking; Experiential Design and Environmental Graphics; Multi-Channel Marketing and Media Campaigns; Onsite Experience Development: Signage, Touchpoints, Food & Retail Design; Influencer and Media Collaboration.

  • Recreating Christmas Every Year

    Santa’s Wonderland's enduring success lies in its ability to keep the magic alive while making the experience bigger, brighter, and more unforgettable each year. Although Santa only appears in December, the work behind the scenes is a 12-month commitment.

    Each January begins with a detailed analysis that evaluates media reach, consumer research, benchmarks brand sentiment, and conducts in-depth operational reviews.

    These insights guide the year ahead, ensuring that strategies are evidence-based, opportunities are maximised, and the event continues to evolve in line with audience expectations. By interpreting data, tracking trends, and carefully planning, Santa’s Wonderland has remained fresh, magical, and highly relevant for a decade.

    The result is more than an event; it’s a cherished holiday tradition that brings joy to thousands of multi-generational families year after year.

  • Reimagining Experiences, Defying Convention, Growing The Audience

    FEENEY’s long-term stewardship ensures Santa’s Wonderland is never static; it is reimagined each season through the eyes of little believers, parents, and grandparents alike.

    Thinking bigger means designing new standout experiences that surprise and delight every year, from immersive lighting and playful wayfinding to refreshed rest zones and themed dining. Every detail, such as showbags, custom maps, Wonder Meals, and Wonder Buddy merchandise, is carefully orchestrated to heighten anticipation and deepen the emotional connection.

    By blending strategy with creativity, FEENEY ensures Santa’s Wonderland is more than a festive outing; it is South Australia’s most iconic Christmas experience, embedded in family traditions and continually growing its audience through joy, wonder, and reinvention.

  • Market Impact through Stronger Reach and Brand Consistency

    Going further means extending the brand beyond the event itself, transforming Santa’s Wonderland into a statewide countdown to Christmas. FEENEY delivers an integrated multimedia marketing strategy that spans broadcast media, Outdoor, PR, and digital campaigns, amplified by influencer partnerships and sponsor collaborations.

    This approach ensures reach, consistency, and impact, building trust with audiences and driving engagement across all touchpoints.

    Now nearing its 10th anniversary, Santa’s Wonderland has become a cultural institution consistently selling out, uniting sponsors and partners, and cementing its role as the place where Christmas begins for generations of South Australians.